Privacy Policy

Redback Sport is committed to providing you with the highest levels of customer service, including protecting your privacy. Since 2003, we have adhered to the ”National Privacy Principles” as set out in the Privacy Amendment (Private Sector) Act 2000, which outlines principles regarding the protection of your personal information.

Below is the information that the Privacy Act requires us to communicate to all of our customers. We recommend you keep this information for future reference.

Redback Sport

Redback Sport provides a range of retail services to the general sporting public.

Your Personal Information

Personal information held by Redback Sport may include your name, address, telephone/mobile phone number, email address, and your transaction history.

If you choose not to provide personal information, we may not be able to provide you with the services you require or the level of service on which we pride ourselves.

How We Collect Personal Information

Redback Sport collects personal information in several ways, including:

Directly from you, when you provide information via electronic means or at the point of sale;
From our own records of how you use Redback Sport services.

Your personal information is also collected and may be used to promote and market products.

How We Use the Information You Provide Us

The information we learn from customers helps us personalize and continually improve your shopping experience at Redback Sport. There are two types of information we gather:

Information You Give Us: We receive and store any information you enter on our website or give us in other ways. You can choose not to provide certain information, but you may not be able to take advantage of many of our features. We use the information to respond to your requests, customize your shopping experience, improve our services, and communicate with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, we use "cookies" and obtain certain types of information when your web browser accesses Redback Sport online.

We value your privacy, and we do not sell personal information to others.

When We Disclose Your Personal Information

We may disclose your personal information to organizations outside Redback Sport. The organizations to which we disclose information include:

Outsourced service providers who manage the services we provide to you, including mailing systems, billing and debt-recovery functions, and market research;
Your representatives (e.g., authorized representatives or legal advisers);
Government and regulatory authorities, and other organizations, as required or authorized by law.

We will not disclose names and addresses to third parties for the purpose of enabling them to direct-market their products and services to you without your consent.

Safeguarding Your Information

Redback Sport takes reasonable precautions and security measures to keep your personal information secure, protecting it from loss, misuse, unauthorized access, modification, and disclosure while stored or transmitted by us.

Help Us Ensure We Hold Accurate Information

Redback Sport takes all reasonable precautions to ensure the personal information we collect, use, and disclose is accurate, complete, and up-to-date. Generally, if you request, we will amend any inaccurate, incomplete, or outdated personal information we hold. However, the accuracy of that information largely depends on the information you provide. Therefore, we recommend that you:

Notify us of any errors in your personal information;
Keep us up-to-date with changes to your personal information, such as your name and address.

Access to Your Personal Information

Redback Sport customers may access their personal information by visiting the Redback Sport website, emailing us at redbacksport@gmail.com

Website Privacy Notice

Important Privacy Information for Website Visitors

The information pages on the Redback Sport website are hosted by Songer Pty Ltd. This privacy notice is provided to you by Songer Pty Ltd and contains important information regarding the collection, use, disclosure, and security of your personal information.

Your Personal Information on the Web

We do not collect personal information when you visit our site unless you purchase a product/s.

Cookie Policy

How We Use Cookies

We use cookies for various reasons detailed below. Unfortunately, there are no industry-standard options for disabling cookies without impacting the functionality and features of this site. It is recommended that you leave cookies enabled if you're unsure whether you need them.

Disabling Cookies

You can prevent cookies by adjusting the settings in your browser (refer to your browser's Help for guidance). Be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will typically result in disabling certain features of this site, so we recommend leaving cookies enabled.

The Cookies We Set

If you create an account, cookies are used to manage the signup process and general administration. These cookies will typically be deleted when you log out, but in some cases, they may remain to remember your site preferences when logged out.
We use cookies when you're logged in so we can remember your login status, preventing you from needing to log in every time you visit a new page. These cookies are cleared when you log out.

Third-Party Cookies

redbacksport.com.au uses a variety of third-party cookies to personalize off-network advertising and identify products you visit. These third-party cookies might include:

Google Analytics for tracking site usage, which helps us understand how you interact with the site and improve your experience.

More Information

For more details, feel free to contact us via:

Email: redbacksport@gmail.com